Frequently Asked Questions About Our Factory Operations

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: "For the farmers. For the people who work for the farmers. For ourselves. For the future."

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FAQs

Q: I would like to know what to do if there is a problem with the website.
A: Please send an inquiry on the Contact Us page, and we will provide you with the information you need.
A: Please send an inquiry on the Contact Us page, and we will provide you with the information you need.
Q: I want to know about specific activities
A: Please send an inquiry on the contact us page, and provide the date or specific information of the relevant event, and the representative of the customer service center will provide you with relevant information.
A: Please send an inquiry on the contact us page, and provide the date or specific information of the relevant event, and the representative of the customer service center will provide you with relevant information.
Q: How can I find the US closest to me?
A: Please use our locator on this page, or send an inquiry on the Contact Us page to contact the customer service team.
A: Please use our locator on this page, or send an inquiry on the Contact Us page to contact the customer service team.
Q: I want to contact your company headquarters
A: Please send an inquiry on the contact us page, and we will assist you according to your request.
A: Please send an inquiry on the contact us page, and we will assist you according to your request.
Q: How can I get the maintenance manual for the machine?
A: Please contact us, but we have never provided a copy of this manual to our customers. Use our locator to find us closest to you, or contact the customer service team by sending an inquiry on the contact us page.
A: Please contact us, but we have never provided a copy of this manual to our customers. Use our locator to find us closest to you, or contact the customer service team by sending an inquiry on the contact us page.
Q: How can I get the operator's manual for my machine?
A: Please go to the Contact Us page to request a copy of the manual and contact the customer service team.
A: Please go to the Contact Us page to request a copy of the manual and contact the customer service team.
Q: Where can I find detailed specifications for each machine model?
A: You can download the specification sheet for the model you are interested in on the product page.
A: You can download the specification sheet for the model you are interested in on the product page.
Why are Tiantuo Tieniu Tractors such awesome value for money？
Tractors and implements are stored in a rural shed，so we pass the savings darectly on to you.
Tiantuo tieniu Tractor are awesome value because we are manufacturer.We have no commercial lease to pay.Tractors and implements are stored in a rural shed，so we pass the savings darectly on to you.
Why choose us？
Competitive price，Attractive design，Best performance，High quality.
1.Over 50years Agricultural Machines Manufaturing Experience.
2.Competitive price，Attractive design，Best performance，High quality.
3.Full range products for choice.
4.High reputation in more than 50 Countries.
5.Experienced Service Team.
6.Quick and Safe Delivery.
Why Choose Us？
Farm implements factory price only.
1.Factory with 58years farm tractor manufacturing experience ensure the products quality.
2. Two years warranty period.
3. For easy-damage parts, we will send you together with the tractor for free.
4. During warranty period, free spare parts for quality-problem spare parts replacement.
5. Multi-selection of configuration.
6. Offer online technological support.
7. Promise super product quality with best price and service
8. Ensure the shortest delivery time.
9. Farm implements factory price only
Manufacturer or Trading Company
We are a leading tractor manufacture for 53years
We are a leading tractor manufacture for 53years ，and specialize in 12-240Hp tractors in China.
What can you buy from us?
You can buy packing machine,Construction machinery,spray foam machine,polyurethane spray machine.
packing machine,Construction machinery,spray foam machine,polyurethane spray machine.
How can we guarentee quality?
Always a pre-production sample before mass production. Always final Inspection before shipment.
Always a pre-production sample before mass production.
Always final Inspection before shipment.
Who are we?
We are based in tianjin,China,start from 1958.
We are based in tianjin,China,start from 1958,sell to North America(25.00%),South America(15.00%),Southeast Asia(15.00%),Oceania(12%),Africa(10%),Mid East(10.00%),Eastern Europe(8.00%),Weatern Europe(5.00%).Ther are total sbout 1000+ people in our office.
Do you provide samples?Is it free or extra?
Yes,we could offer you the sample machine. But it's not free.You need to pay for the sample and the cost of freight.
Yes,we could offer you the sample machine.
But it's not free.You need to pay for the sample and the cost of freight.
How long is your delivery time?
It is according to the model and quantity.
Generally it is 3-5 days if the machines are in stock.
It will be 15-30 days if you want to customize the machines.
How do you make our business long-term and good relationship?
business long-term and good relationship
1.Meet small quantity orders and seasonal orders by our sufficient safety stock.
2.Assure best quality with our complete inspection system before shipment.
3,Ensure timely delivery to customer's designated site by our professional management of warehouse and van fleet.
4.Provide in time Feedback traching and after-sales services to maximize the customer's satisfactory.
What is your company’s payment terms？
Usually we accept TT or LC at sight.
Usually we accept TT or LC at sight.
If I do not find the type what I need，what should I do？
We can produce customized products according to your drawing or samples.
We can produce customized products according to your drawing or samples.
How about Processing technology？
How about Processing technology？
We have different processing technology，for example，different heat treatment，different material and diffrent surface treatment.
If our company can supply samples？
Yes，we can supply samples.
Yes，we can supply samples.