Service & Parts
AGRICM puts service as important as product quality. From warranty and technical support to genuine parts and global parts centers — we ensure every customer uses our products with no worry and more satisfaction.
Our Service Commitment
Solving customers' issues is far from enough — Agricm makes customers satisfied beyond what they expected.
Service Comes First
Agricm puts service as important as product quality. What we try to build is to have our customers using our product with no worry and more satisfaction. Solving customers' issues is far from enough — Agricm is making customers satisfied beyond what they expected. To achieve this goal, Agricm team always thinks and serves in customers' shoes. We provide a standard service pack including user manual, spare parts catalogue, and Easy-to-Use & Maintain Videos guiding customers to use our products from day one and self-maintain them well. Meanwhile, Agricm global technical support team and local parts centers ensure when customers need help, we support them ASAP with efficiency. Wasting customers' time means causing their loss — which is not accepted by Agricm service philosophy.
2 Years Warranty
Agricm is one of very few manufacturers who provides a standard 2 years warranty — not only because we are very confident about our products, but also because of our "Service comes first" belief. What we are trying to achieve is to have customers use our products with no concern.
24/7 Technical Support
Agricm is committed to providing one-of-a-kind technical support to our global customers. Our Easy-to-Use & Maintain Video pack provides solutions to common questions built from actual customer feedback. Additionally, our local distributors, local service centers, and headquarters form a powerful coordinated team with rich experience, professional attitude and knowledge to provide 24/7 technical support. Using Agricm product means using with no concern.
Training
Agricm offers a wide range of training to ensure customers can fully understand Agricm products and use them well. All these training help you learn how to better maintain machinery safely, effectively and efficiently — thereby improving equipment productivity, prolonging equipment life, and obtaining maximum return on your investment. We offer training at our headquarters, at our distributors' locations, or at the worksite.
Premium Parts & Global Parts Centers
Genuine parts with premium quality, delivered fast wherever you need them.
Premium Genuine Parts
Agricm genuine parts are reliable with premium quality. A high standard inspection system is applied to the whole process — from choosing raw material, manufacturing, to shipment. Benefits from premium parts mean customers can use our products with high performance, efficiency, safety, as well as low operation cost.
7 Global Parts Centers
To provide fast and professional part supply and support, Agricm currently has 7 global parts centers (3 are establishing) located in China, Argentina, Iran, Russia, Kazakhstan, Brazil, and Nigeria. We can supply the required parts at the first time whether for installation or repair, wherever you need them.
Need Assistance?
Our global service network is ready to support you. Contact us for parts, technical support, or service inquiries.
